Hospitals United for Sick Kids. We believe children should lead the healthiest, happiest lives possible.  That’s why we’ve partnered with Hospitals United for Sick Kids, a charity organisation that brings children’s hospitals, foundations and paediat

Hospitals United for Sick KidsWe believe children should lead the healthiest, happiest lives possible. &#xA0;That&#x2019;s why we&#x2019;ve partnered with Hospitals United for Sick Kids, a charity organisation that brings children&#x2019;s hospitals, foundations and paediatric services from across Australia together on a mission to get sick kids home back to the things they miss.&#xA0;We support Hospitals United for Sick Kids by fundraising through our Choose What You Pay campaigns and 100% of the sales from our limited edition HOMESICK tees. &#x201C;Hospitals United for Sick Kids is incredibly grateful for the support of Assembly Label and its customers who have supported our cause by buying a t-shirt or donating through the Choose What You Pay campaign.&#xA0;Every donation will help sick kids get home to the things they miss by funding life changing projects and treatments, including bringing hospital grade care home or closer to home so kids can recover in the everyday comforts of home and family.&#x201D; - Nicky Bowie, CEO of Hospitals United for Sick Kids. Total raised: $96,220.00

Where do the donations go?

All styles on our Choose What You Pay store are offered at a discount from retail price with three additional pricing options. If you choose to pay more for the product, the difference will be donated to charity and matched equally by Assembly Label.

<span id="isPasted" style="color: rgb(34, 34, 34); font-family: Inter; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.42px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">All styles on our Choose What You Pay store are offered at a discount from retail price with three additional pricing options. If you choose to pay more for the product, the difference will be donated to charity and matched equally by Assembly Label. The more you pay, the more we both contribute and the greater the total donation. To view how it works and&#xA0;<a href="https://assemblylabel.com/pages/choose-what-you-pay" style="box-sizing: border-box; background-color: rgb(255, 255, 255); touch-action: manipulation; color: var(--color-support-black); text-decoration-line: underline; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: var(--color-support-light-grey); text-underline-offset: 0.125rem; transition-property: color; transition-duration: 0.15s; transition-timing-function: var(--transition-timing-flick); margin-bottom: 0px; font-family: &quot;Neuzeit Grotesk&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.42px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal;" title="Choose What You Pay">for more information head here</a><span style="color: rgb(34, 34, 34); font-family: Inter; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.42px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">.

How does the Donation work?

CUSTOMER CARE & WHOLESALE
Mon - Fri: 9am - 5pm AEST
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Choose What You Pay

Where is my order?

I'm an international customer will I have to pay for customs and duties?

Can I change my order once it has been placed?

My order is missing an item.

I have received a faulty/damaged item in my order.

What methods of payment do you accept?

Can I place a phone order?

I purchased an online order in store, what happens next?

How do I use the sign up welcome code on my order?

Assembly Label Online Safety

I made a mistake on my order, can I cancel it?

Orders

How can I return my order?

Can I exchange my online order?

When can I expect my refund?

I placed my order online can I return it in store?

Can I use my refunded store credit online and in store?

Is there anything I can't return?

I don't have a receipt can I still return my items?

Am I eligible for a refund if I paid with Afterpay or Zip Pay?

I received an Assembly Label gift can I return it?

Returns

How do I apply the welcome discount to my order?

How can I apply my discount or e-gift card code to my online order?

Can I return a gift card?

When will my gift card expire?

Gift Cards and Discounts

How can I contribute my old Assembly Label clothing to Re-Worn?

Is there an incentive for returning pre-loved items?

When will I receive my 20% off incentive?

Will I be able to return a Re-Worn item that I have purchased, or are the products final sale?

I live outside of Australia, can I still make a contribution?

Where do Re-Worn items get laundered and repaired?

Where does the money from Re-Worn clothing sales go?

What else can I do to extend the life of my clothing?

Assembly Label has never sent clothing to landfill, how is this possible?

Re-Worn

How do I know my size?

You've run out of my size will you be restocking?

How do I wash my Assembly Label garment?

How do you recommend laundering your linen?

My garment needs repairing what can I do?

Product

Black Friday Sale FAQs

Can I return items that are on sale?

Can I use discount codes for items on sale?

If something sells out, when it is restocked, can I purchase it at the discounted price?

I purchased an item before the sale and it is now discounted, can I have a refund for the additional spend?