Re-Worn

How can I contribute my old Assembly Label clothing to Re-Worn?

Your pre-loved Assembly Label items can be dropped off to any of our stores or sent via post — just follow the steps in our easy online contribution process to create your free shipping label. At this stage, customers in New Zealand can contribute pr

Is there an incentive for returning pre-loved items?

Yes! We believe that circular services like Re-Worn are the future and we want to encourage customers to embrace circular practices. As an incentive, you’ll receive 20% off your next Assembly Label purchase when you contribute to Re-Worn. A 20% disco

When will I receive my 20% off incentive?

If you are bringing your pre-loved items in store, you will receive your 20% discount code via email at the time of your contribution. Items contributed via post will arrive at our warehouse and be inspected by our team, who will then issue your 20%

Will I be able to return a Re-Worn item that I have purchased, or are the products final sale?

All items purchased from the Re-Worn collection are final sale items. They will not be able to be returned for a refund, credit note or exchange unless deemed faulty. If you no longer want your Re-Worn collection item, it can be re-contributed throug

I live outside of Australia, can I still make a contribution?

Customers in New Zealand can drop off pre-loved Assembly Label items to our Newmarket store. Unfortunately at this stage if you live outside Australia and wish to make a contribution via post, we do not currently cover the cost of shipping and cannot

Where do Re-Worn items get laundered and repaired?

All Assembly Label items contributed to Re-Worn are laundered and, if necessary repaired in Sydney, Australia.

Where does the money from Re-Worn clothing sales go?

All sales made from our Re-Worn collections cover the cost of providing this circular service. Some of those costs include freight, dry cleaning, repairs and wages. At the time of writing, Re-Worn is not a profitable part of our business and all sale

What else can I do to extend the life of my clothing?

Extending the life of your clothing starts with simple everyday practices. These include following care instructions when washing your clothes to keep them in premium condition, repairing minor flaws like loose buttons, donating pieces you no longer

Assembly Label has never sent clothing to landfill, how is this possible?

In 10 years of business at Assembly Label, we as a company have never sent items to landfill. Since launching our repair service, we have laundered and repaired 1,360 items and collected 679kg of unrepairable garments. Creating the Re-Worn initiative